I wanted to post my email so that you had an idea of what I had written:
"Hello Verizon, I am in a bit of a financial strife, as I pay over $100 a month to Verizon for my Blackberry phone and service. My charges came to over $150 when I used international texts. While I had made these texts, I had no idea that these outrageous prices were currently being applied, I mean I have already pledged $100+ a month more to Verizon thinking the plan I had was all inclusive. Alas, it was not, and no warning was given to me before the $41 in charges showed up on my statements. I ask that you refund this money and be more proactive in alerting customers of their uses. I will continue to buy your products if you continue to treat me respectfully! Please address my concerns the best you can. Thanks, David Roman"
So there it is. Good luck fellow people.
Wednesday, October 1, 2008
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2 comments:
Rock On. You tell Verizon how it is!
Did you get a response?
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